Most Common Antivirus Client Issues

Each software provider ensures that its product incorporates the latest and most advanced protection technology, along with the best features, however some aspects and problems often arise when using antivirus program [โปรแกรม antivirus which is the term in Thai] along with desktop applications and servers.

When you work as a system administrator it is important to think far beyond what is necessary and consider every detail of operation that can be carried out; it is required to be prepared for any situation in the system and network environment, especially with user interactions.

Applications Blocked On Servers

Some antivirus solutions also include their own firewall service, which means it will be doing a double job on the system.

Again, in a desktop environment the possibilities of receiving alerts about new applications trying to access the Internet are not a problem, but for servers it is not only more activity working, but less chance of receiving these alerts as well. Services tend to update frequently and when they restart it is enough to cause a firewall to open or block.

Consider if it is necessary to have a second firewall and if so, always keep an eye open for exclusions as they are the first entry and exit to possible new problems.

Antivirus Tools Conflict

Most free virus program [โปรแกรม ไวรัส ฟรี which is the term in Thai] will often choose valid elements as threats simply because they contain signature files or other elements, in fact it can end the operation of other important applications if the tool analyzes it as a danger, this situation is better known as false positives.

For this reason it is always advisable to exclude vital files and folders from the system or other applications from the antivirus scan to avoid the security mechanism generating problems and access corruption.

Settings That Change With Updates

Finally, when you thought that everything is configured, excluding files, with features that you do not need and ready to work on the system, the updates arrive.

On more than one occasion it will happen that the antivirus databases update automatically and restore factory or default settings, re-blocking components and activating new problems. So it is always advisable to have a backup of the options and configurations stored.

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